Customer Success

If a customer needs help or has a question, our customer success heroes are just an email or phone call away. Our team’s responsibility is easy: making sure we do whatever it takes to make (and keep!) our customers happy. In fact, we would bend over backward to get a smile on their face.

Siel Verniers
VP Sales & Onboarding Teamleader Orbit Siel Verniers
Lies Rotthier
VP Sales & CS Teamleader Focus Lies Rotthier
Melanie Van Brussel
Manager Onboarding & CSM Melanie Van Brussel
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CS Ops & Communication Nele De Pauw
Benedikte Von Achen
Customer Support Manager Benedikte Von Achen

Customer Success & Onboarding Teamleader Orbit

Siel Verniers
VP Sales & Onboarding Teamleader Orbit Siel Verniers
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Coordinator Customer Onboarding Amber van de Walle
Ellen Jacobs f1674635554
Customer Success Manager Ellen Jacobs
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Customer Onboarding Manager Samuel Van Daele
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Customer Onboarding Manager Ophelia De Coen
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Customer Onboarding Manager Romy Tijssen
Meet The Team Jane Doe
Customer Onboarding Manager Viridiana Stangelaar
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Customer Onboarding Manager Louise Meulebrouck

Customer Onboarding Teamleader Focus

Melanie Van Brussel
Manager Onboarding & CSM Melanie Van Brussel
Lex
Customer & Partner Onboarding Manager Lex Van Nieuwenhuyse
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Customer Onboarding Manager Yorick Nachtergaele
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Customer Onboarding Manager Andreas Verschueren
Ghislaine Rahier
Customer Onboarding Manager Ghislaine Rahier
Thijs
Customer Onboarding Manager Thijs Coopman
Meet The Team Jane Doe
Customer Onboarding Manager Els De Smet

Customer Support Teamleader Focus

Benedikte Von Achen
Customer Support Manager Benedikte Von Achen
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Customer Support & QA Advisor Eline De Bruyne
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Customer Support Lander De Koster
Koen Haelterman f1674635844
Customer Support Koen Haelterman
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Customer Support Andres Guevara Uribe
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Customer Support Gudrun Van Durme
Simona Primerano
Customer Support & Customer Success Manager Simona Primerano
Meet The Team Jane Doe
Customer Support & Customer Success Manager Luisa Rivas
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Customer Support Dries De Porre
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Customer Support Stéphanie Masy
Nathan
Customer Support Nathan Van Coillie
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Customer Support Hanne Vandekerckhove
Massimiliano Greghini f1688654833
Customer Support Technical Massimiliano Greghini
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Customer Support Sander Dewispelaere
Kenny Aerts
Support Engineer Kenny Aerts
Yoni f1674636823
Customer Support Yoni Van Dam
Meet The Team Jane Doe
Customer Support Floor Dupont
Meet The Team Jane Doe
Customer Support Justien Van Loo
Ben vloemans
Customer Support Loren Van Holsbeke
Meet The Team Jane Doe
Customer Support Dita Hoxhaj
Meet The Team Jane Doe
Customer Support Zoë Wijnendaele
Meet The Team Jane Doe
Digital Customer Success Expert Margo Noels

Customer Success Teamleader Focus

Stefanie Adams f1674636337
Coordinator Customer Success Stefanie Adams
Simona Primerano
Customer Support & Customer Success Manager Simona Primerano
Meet The Team Jane Doe
Customer Support & Customer Success Manager Luisa Rivas
Alejandra Gerard
Customer Success Manager Alejandra Gerard
Elisabeth Demeyere
Customer Success Manager Elisabeth Demeyere
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Customer Success Manager Dion Ploeger
Meet The Team Jane Doe
Customer Success Manager Megue Nsabiyumva
Ben vloemans
Customer Success Manager Arthur Hugelier
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Customer Success Manager Annelien Van Uytsel

Digital CS

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CS Ops & Communication Nele De Pauw
Eline Grootaert f1674635455
Product Knowledge Manager Eline Grootaert
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Customer Education & Marketing Alessio Macaluso
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Digital CSM Jonathan De Noyette